Frequently Ask Questions.

Gifting Emergency is a special 3 Hours Rush Delivery service giving customers a convenience to get their orders delivered at any time on the same day; within Karachi, Lahore, Islamabad & Rawalpindi only. This special service can only be availed between 10 AM – 3 PM PST.

The charges are shown at checkout i.e. PKR.1500 for customers ordering from Pakistan & $15 USD for Global Customers, to avail the special

Giftinday.com ships to over 150 cities in Pakistan. We use our own couriers or partner courier services for standard shipments within Pakistan. We have two options for you to choose from for delivery: The delivery takes 2-3 days, excluding holidays. This option is FREE. Please see the list of major cities covered in Pakistan by this service on this page.

Delivery on specific dates and / or specific time of the day such as Lunch Time, 8-10 pm or at Midnight are all possible including delivery on a Sunday or a Public Holiday. For day specific or time specific orders, you must select your preferred date and /or time using the delivery date field with in the shopping cart ordering page.During event peak season days last delivery time may be extend by 1-2 hours to facilitate maximum customers’needs.

All day specific orders shall be placed at least 24 hours (1 day) in advance. For certain products, a longer prior notice is required. The specific time required is mentioned under Useful Ordering Information in the description page of each individual product. Date and Time specific deliveries are enabled with additional charges depending upon the city of delivery and the products selected. The charges are shown at your check out.

Our gift items are selectively sourced from quality vendors, they are thoroughly inspected, and all our gifts are wrapped by our experts and include a personalized greeting card from you to your gift recipient. All products are personally chosen and inspected for quality.

Giftinday.com provides a quality guarantee on our delivery and service. If you think that the products delivered were not up to the promised standards we have set for ourselves, please contact our customer service at [email protected] with your order number within 24 hrs of the delivery of gift order. You would be provided with return/replacement instructions depending upon the nature of order. Each complaint would be assessed on a case to case basis.

Online order tracking is available through this website. Please click here to track your order status. You can also e-mail at [email protected]

All online transactions at Giftinday.com are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it gets to us. For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant.Giftinday does not store customer credit information for longer period of time to avoid any incident of secure data loss. If you feel uncomfortable with ordering online you can send us an email at [email protected]